Your teeth are meant to be strong so is your mind! 😉 Welcome back dearest friends writers bloggers and all from everywhere: the US, the UK, Turkey, Italy, India, Spain, Oman, Nigeria, Malaysia, China, Qatar, Costa Rica, Thailand, Moldova, Ukraine, and all! 😉
Ann answered nicely: “Whom do I have the pleasure to serve today?” but when Patty asked her where was she located, she answered Central America. Patty asked her to be more specific, that time she answered rudely: “Mam, you don’t know where Central America is?” Patty continued: “Yes of course but you can’t be all over the place in Central America, which country are you talking from, to which Ann answered in bitterness tone: “Honduras”.
Patty thanked her and declined to have her dental appointment through a call center located in Central America and run by strangers, accessing her address, her DOB, even her SS and calling her by first name! It is ridiculous!
This is how Denti-Cal is serving more than 15,000,000 (millions) of US citizen with low-income conditions.
The Medicare Silver plan which is a medicine plan for low income citizens is located in Asia: India and its surrounding countries. All this money goes there, out of the US.
And you keep asking yourself: where the jobs are? Who took all customer service jobs? They are easy jobs but they are not only stealing your jobs, but can hardly speak English or understand what you are saying,
Actually, they did not steal your jobs, the plan HR or Admin are the ones who stole those jobs and sent them to total strangers to save few bucks $$$ ignoring that there was a breach of confidentiality and caused an unlimited number of problems due to culture difference.
Make the priority of jobs for Americans who live in the US. Make it a law. Do not give jobs for any other country that would involve giving your people’s data.
Thus Denti-Cal is not only shortage in dental services but also giving free data to total strangers without thinking of any consequences regarding security or protection to the poor innocent people. Good Media, say something about it.